bosklik Platform Privacy Notice
This page describes what we collect when you use bosklik and how we keep that data protected. We at bosklik take your privacy seriously and commit to transparent communication about every piece of information we hold, how we use it, and who we share it with. Our data practices align with applicable regulations in jurisdictions where we operate our platform.
When you register for a bosklik account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or engage with our sportsbook, live dealers, slots, or esports markets, we collect and process personal data. This notice explains which data we collect, why we collect it, how long we retain it, and what rights you have over your information. We do not sell your data to advertisers or brokers — we use it only to operate our platform, comply with regulations, and protect account security.
Our commitment is straightforward: we encrypt your data, limit access to authorized staff and necessary partners, and respond to your data requests promptly. If you have questions about how we handle your privacy, this notice answers most of them — and if you need further clarification, our support team is available through the contact channels listed below.
What Data We Collect on bosklik
Account registration and identity information
We collect basic account information when you register on bosklik: your full name (as it appears on identity documents), email address, phone number, date of birth, and residential address. We also request your national identity number (KTP or equivalent) for Know Your Customer (KYC) verification. We do not collect this information immediately upon sign-up — you can open an account and explore our platform with just email and password. However, before your first withdrawal, we require identity verification, which involves submitting identity and address documents via a secure verification partner.
We retain identity information for the lifetime of your bosklik account plus a reasonable period afterward to meet regulatory retention requirements. After account closure, we keep minimal records (verified identity, transaction summary) for fraud prevention and legal compliance, typically for 5-7 years in line with anti-money-laundering regulations.
Payment and banking data on bosklik
To enable deposits and withdrawals, we collect banking and payment information: your bank account number, bank routing details, e-wallet identifiers (DANA account, e-wallet number, etc.), and any other payment method credentials you use. We do not store complete payment card numbers or sensitive credentials directly on our servers — instead, we encrypt and tokenize this information so payment processors can reference it without exposing raw details. Our payment partners (e-wallet providers, banks, payment gateways) handle transaction processing according to their own security standards.
We retain payment information as long as your account is active and for a period afterward to match transaction records. If you remove a payment method from your bosklik account, we retain only a reference record (last four digits, payment type) for transaction history and dispute resolution, not the full credentials.
Our data security commitment on bosklik
We encrypt all personal data in transit (using TLS/SSL) and at rest (using AES-256 or equivalent). We do not expose raw identity or banking information to third parties without legal process. Access to sensitive data is restricted to authorized staff on a need-to-know basis.
Activity logs and engagement data
We log all platform activity on bosklik: which games you access, when you place bets, how much you stake, what your results are, and when you deposit or withdraw. We collect this data automatically via our platform infrastructure — you do not actively provide it, but every interaction generates a record. We use activity logs to settle games, process withdrawals, detect fraud, and provide account statements. Activity logs also help us respond to disputes — if you question a settlement or claim unauthorized access, we review logs to investigate objectively.
We retain activity logs indefinitely to meet regulatory requirements and for historical account access. You can download your complete activity history from your bosklik account settings at any time, which provides full transparency into what we record.
Device and connection information
When you access bosklik, we log your device type (mobile, desktop), operating system, browser, and approximate geographic location (based on IP address). We also record connection timestamp and duration. We use this information for security (detecting login anomalies, preventing account takeover) and customer support (understanding technical issues members experience). We do not use device information for marketing or to build profiles beyond fraud and security purposes.
Cookies and analytics on bosklik
Our bosklik platform uses session cookies to maintain your login state and preferences. We do not use third-party tracking cookies or persistent identifiers for cross-site profiling. Our analytics tools log page views and user flows to help us improve platform usability — this is anonymized data that does not identify you personally. If you disable cookies in your browser, some platform features may not function optimally, but you can still use bosklik on most modern browsers with reduced functionality.
How We Use and Protect Your Data
Our data usage on bosklik
We use your data for specific operational and legal purposes:
- Account management: We process identity information to verify your account, enable deposits and withdrawals, and maintain your profile.
- Game settlement: We use activity logs to settle bets, credit wins, and process payouts across sportsbook, live dealers, slots, and esports.
- Payment processing: We share payment information with banks and e-wallet providers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet operators, mobile banking, local payment, online payment, e-wallet) only to execute your transactions.
- Fraud detection: We analyze activity patterns and device data to prevent money laundering, detect unauthorized access, and comply with anti-fraud obligations.
- Legal compliance: We retain and may share data with tax authorities, regulators, and law enforcement if required by legal process.
- Customer support: We use account history and activity logs to help resolve your inquiries and disputes.
We do not use your data for marketing beyond our own service announcements (new game launches, platform updates, maintenance notifications). We do not sell or trade your information for any commercial purpose outside direct platform operations.
Third-party processors and data sharing on bosklik
We share your data with specific parties only as necessary to operate bosklik:
- Payment partners: Payment gateways, banks, and e-wallet providers receive payment information to process transactions.
- Identity verification services: Third-party KYC providers access identity documents for account verification (securely, with encryption).
- Customer support platforms: Our support software may access activity logs and account details to respond to your inquiries.
- Regulators and law enforcement: We comply with legal requests from tax, regulatory, and law-enforcement authorities in jurisdictions where we operate.
All third-party processors sign data-processing agreements binding them to the same confidentiality and security standards we maintain. We do not permit processors to use your data beyond the specific function they perform for us.
Your rights and data requests on bosklik
You have the right to access, correct, and in some cases delete your personal data held by bosklik. To exercise these rights, contact our support team with your request. We respond to data-access requests within 30 days. You can:
- Access: Download a copy of all personal data we hold about you, including identity, payment, and activity information.
- Correct: Request correction of inaccurate information (name, address, contact details).
- Delete: Request deletion of non-essential data after account closure, subject to legal retention requirements for transaction records and fraud prevention.
- Export: Receive your data in a portable, machine-readable format.
We may decline requests that are vexatious, repetitive, or technically unfeasible. We do not delete transaction records even after account closure because we are required by law to retain them for audit and anti-money-laundering compliance.
Policy updates and contact on bosklik
We update this privacy notice periodically to reflect changes in our practices or applicable regulations. Material changes (such as new data collection, different retention periods, or changes to third-party processors) are announced via email to active members at least 30 days before taking effect. Your continued use of bosklik after notice constitutes acceptance of the updated privacy policy.
If you have questions about our privacy practices, data retention, or want to exercise your rights, contact our support team through our FAQ section or the contact details in our legal noticeWe respond to privacy inquiries within 10 business days. For members in Jakarta, Surabaya, Bandung, Medan, and other supported regions, our privacy team is available via email and support portal.
We maintain this privacy notice to ensure you understand exactly what data we collect, how we protect it, and what rights you have. Your trust is central to our platform operations on bosklik.
Service Terms and Jurisdiction Framework
Service availability
Our bosklik services, including sportsbook betting (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile), are offered only where local law permits online gaming and wagering. We do not deliberately market or advertise our services in jurisdictions where they are prohibited by statute. We maintain the right to restrict or terminate access from any jurisdiction at our discretion if we determine that local law prohibits our operations.
Members access bosklik from supported regions, and we rely on geographic restrictions and member self-disclosure to ensure compliance. Our service area includes Indonesia and select neighbouring jurisdictions where applicable law permits our operations and our payment partners (DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, BCA, Mandiri, BRI, BNI) are licensed to operate. We do not claim "official licensing" in any jurisdiction — instead, we describe our service as operating where law permits and subject to member compliance with local regulations.
Supported regions typically include major Indonesian cities (Jakarta, Surabaya, Bandung, Medan) and surrounding areas where payment infrastructure is established and regulatory environments are favourable to online gaming. We monitor changes in local legislation continuously and adjust service availability accordingly. If a jurisdiction where we currently operate enacts prohibition legislation, we notify affected members with reasonable grace period for fund withdrawal and account closure.
Account eligibility
Eligibility to open and maintain a bosklik account is determined by applicable law in your jurisdiction. We do not impose a universal age requirement — instead, we comply with local eligibility standards. In jurisdictions with a defined minimum age for online gaming, you must meet that threshold before registration. You confirm upon opening an account that you meet all legal eligibility criteria set by your jurisdiction's law. Providing false information to establish an ineligible account violates our terms and may result in account suspension and fund forfeiture.
We reserve the right to request additional documentation to verify eligibility at any time. If we cannot confirm that you meet legal requirements, we may restrict account access, suspend activity, or close the account entirely. This protects both you and bosklik from regulatory violations. Refusal to provide requested documentation may result in permanent account restriction. Eligible members retain full account access across all bosklik categories (sportsbook, live dealers, slots, esports) subject to the same deposit, withdrawal, and dispute-resolution procedures uniformly.
Local-law responsibility
You are solely responsible for understanding and complying with the laws of your own jurisdiction before accessing bosklik. Online wagering regulations vary significantly by region — some jurisdictions permit it freely, others prohibit it entirely, and still others regulate it through specific licensing frameworks. It is your legal obligation to determine whether bosklik services are lawful in your location and whether your use complies with local law. bosklik does not provide legal advice, and we do not advise you on whether access is lawful in your jurisdiction.
We describe our services transparently — what games we offer, how settlement works, what payment methods we support (DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, and bank transfers via BCA, Mandiri, BRI, BNI), and how withdrawals process — and leave the legal compliance determination to you. If you proceed with account creation and use despite believing it may violate your local law, you assume all legal risk and agree that bosklik bears no liability for your breach of local regulation. If your jurisdiction's law changes and subsequently prohibits our services in your location, we notify affected members and offer a reasonable grace period for fund withdrawal.
Data and privacy scope
bosklik collects data necessary to operate our platform, comply with anti-money-laundering regulations, and provide secure services. We collect identity information (name, national ID number, address), contact details (email, phone), banking information (account number, e-wallet credentials), and comprehensive activity logs (bets placed, game results, deposits, withdrawals, device information). This full privacy policy describes exactly what data we collect, how we use it, and how long we retain it. We do not sell member data to third parties outside our payment processors and legal authorities where required by law.
Our data protection practices include encryption in transit and at rest, restricted access to authorized personnel only, and secure processing by verified third-party partners. We respond to data-access requests within 30 days, allowing members to download all personal information we hold. Members can request corrections to identity data or deletion of non-essential information, subject to legal retention requirements for transaction records. For detailed information about data collection, retention, privacy rights, and how we use cookies, please review this full privacy notice on bosklik.
Contact for legal inquiries
Legal questions, privacy concerns, compliance inquiries, or formal disputes with bosklik can be directed to our legal and compliance team through the contact methods listed on our legal notice page. We respond to formal inquiries within 10 business days. For urgent issues affecting your account — such as suspected fraud, unauthorized access, or data breaches — contact our main support team immediately through our FAQ sectionurgent cases are prioritized and may receive response within 24 hours.
We maintain a formal dispute-resolution process for significant disagreements regarding account closure, settlement disputes, or treatment concerns. Document your complaint with specific details (dates, amounts, game details, settlement issues, payment timeline) and submit it through our support portal or email to our legal team. We investigate thoroughly and provide a detailed response outlining our findings and any remedial action. If you remain unsatisfied after our internal resolution process, we may suggest independent mediation or refer you to applicable regulatory bodies in your jurisdiction. We comply with all legal processes, including regulatory investigations and law-enforcement inquiries, and cooperate fully with authorities in supported jurisdictions.